Terms & Conditions
Welcome to Aasopalav. These Terms and Conditions (“Terms”) govern your use of our website at https://aasopalav.in (the “Site”) and any purchases made through our platform. By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please do not use the website.
1. General Information
- Aasopalav is a fashion retail brand based in India, offering sarees, lehengas, and traditional wear both online and at our retail stores.
- These Terms apply to all visitors, users, and customers accessing the Site.
2. Eligibility
By using this website, you represent that you are:
- At least 18 years old, or accessing the Site under the supervision of a parent or legal guardian.
- Capable of entering into a legally binding agreement.
3. Products & Pricing
- All products listed are subject to availability.
- We reserve the right to modify or discontinue items at any time without prior notice.
- Prices are subject to change without notice and may vary between online and in-store.
- We make every effort to ensure the accuracy of product descriptions, colors, and pricing. However, minor variations may occur due to photographic lighting or device display settings.
4. Order Acceptance & Cancellation
- Placing an order does not guarantee acceptance. Aasopalav reserves the right to cancel or refuse any order at its sole discretion.
- You will receive an order confirmation email upon successful purchase.
- Orders once placed cannot be edited. In case of urgent changes, please contact our support team at connect@aasopalav.in or call +91-8657214444 immediately.
- Aasopalav may cancel orders due to issues such as product unavailability, pricing errors, or suspected fraud.
5. Shipping & Delivery
- We offer shipping across India. Delivery timelines are estimated and may vary due to courier delays, festive periods, or unforeseen circumstances.
- Customers will receive tracking details once the order is dispatched.
- Any delivery issues must be reported to our support team within 48 hours of receiving the package.
6. Return & Exchange Policy
- Returns and exchanges are accepted only if the product is damaged, defective, or if the wrong item was delivered.
- Items must be unused, with tags and original packaging intact.
- Customers must initiate a return/exchange request within 3 days of delivery by emailing connect@aasopalav.in with relevant images.
- Refunds, if applicable, will be processed after inspection, within 7–10 working days.
- No returns or exchanges are accepted for products purchased during sale periods unless damaged or defective.
7. Intellectual Property
All content on the Site, including logos, images, text, graphics, and designs, is the property of Aasopalav and is protected under applicable intellectual property laws. Unauthorized use, reproduction, or modification is strictly prohibited.
8. Limitation of Liability
- Aasopalav shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the website or purchase of any products.
- We do not guarantee that the Site will be error-free, uninterrupted, or free of viruses.
9. User Conduct
You agree not to:
- Use the Site for any unlawful purpose
- Violate or infringe upon the rights of others
- Attempt to gain unauthorized access to the Site or our systems
- Upload or transmit viruses, malware, or harmful code
10. Privacy
Please refer to our Privacy Policy for information on how we collect, use, and safeguard your personal information.
11. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts located in Mumbai, Maharashtra.
12. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Changes will be posted on this page with the updated effective date. Continued use of the Site implies acceptance of the revised Terms.
13. Contact Us
For any questions regarding these Terms and Conditions, please contact:
📞 Phone: +91-8657214444
🏬 Visit Us: Aasopalav, Dadar (E) & Thane (W), Mumbai, India
Thank you for choosing Aasopalav – your destination for timeless Indian tradition.