Privacy Policy

At Aasopalav (https://aasopalav.in), we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you visit our website or shop at our retail stores.

1. Information We Collect

We may collect the following types of information when you interact with us online or in-store:

a. Personal Information:

Full Name
Email Address
Phone Number
Shipping and Billing Address
Payment Information (processed securely via payment gateways)
Date of Birth (optional, for birthday offers and verification)

b. Non-Personal Information:

IP Address
Device Information
Browser Type
Website Usage and Analytics Data (via cookies and third-party tools like Google Analytics)

2. How We Use Your Information

Your data is used to enhance your shopping experience and for operational purposes, including:

Fulfilling and managing orders
Sending order confirmations, tracking details, and updates
Offering customer support
Customizing and improving our website and services
Sending promotional emails, offers, and SMS (only if you’ve opted in)
Managing loyalty programs and VIP offers
Preventing fraudulent transactions

3. Sharing Your Information

We do not sell your personal information. We may share data only with trusted third-party service providers who help us operate our business, such as:

Payment gateways (Razorpay, PayU, etc.)
Courier and logistics partners
Email marketing and SMS service providers
Analytics and web hosting partners

These partners are contractually obligated to handle your data securely and only for the specified purposes.

4. Your Choices & Rights

You have the right to:

Access, update, or delete your personal data
Opt out of marketing emails and SMS at any time
Disable cookies through your browser settings

To exercise any of these rights, please contact us at connect@aasopalav.in.

5. Data Security

We use secure servers, encryption technologies, and other industry-standard measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

6. Cookies & Tracking Technologies

We use cookies to:

Analyze website traffic
Store user preferences
Improve overall browsing experience

You may choose to disable cookies in your browser settings, though this may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites. Please review their policies separately.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review it periodically.

10. Contact Us

If you have any questions or concerns regarding our Privacy Policy, please reach out to us:

📧 Email: connect@aasopalav.in
📞 Phone: +91-8657214444
🏬 Address: Aasopalav, Dadar (E) & Thane (W), Mumbai, India

Thank you for shopping with Aasopalav – where tradition meets timeless elegance.